Client Resources

Welcome to the Alamond Marketing client resources page. This page contains important resources, support tools, tutorials, forms, and account management options for active clients.

Website Revision Requests

Submit your changes easily

If your business has a website through Alamond Marketing, your subscription includes one free revision request per month which resets on the 1st of every month.

Most small revisions are completely free, including:

  • Text updates
  • Photo swaps
  • Color/theme adjustments
  • Minor layout edits
  • Button updates
  • Basic content changes

Additional charges may apply for:

  • New pages
  • Full redesigns
  • Advanced custom features
  • Multiple revision requests within the same month
  • Large structural website changes

What if my request doesn't qualify for free revisions?

No problem! If your revision request doesn't meet the free monthly requirements, we'll send you an email explaining what changes can be made for free and what would require an additional investment. We'll work with you to find the best solution for your needs.

The revision form allows up to 10 revision slots in one submission so you can upload images, request text changes, color edits, and more all at once.

Please allow approximately 4–5 business days for revision completion after submission.

Submit Revision Request

Upload images, request changes, and more

Open Revision Form

AI Chatbot Revision Requests

Update your chatbot's responses

If you have an AI Chatbot through Alamond Marketing, your subscription includes free revision requests to update your chatbot's responses, knowledge base, and behavior.

Chatbot revisions include:

  • Response updates
  • Knowledge base additions
  • Conversation flow changes
  • Greeting/message adjustments
  • FAQ updates
  • Behavior refinements

The revision form allows you to describe exactly what changes you'd like to make to your chatbot's responses and behavior.

Please allow approximately 4–5 business days for revision completion after submission.

Submit Chatbot Request

Update your AI chatbot responses

Open Revision Form

AI Receptionist Revision Requests

Improve your virtual receptionist

If you have an AI Receptionist through Alamond Marketing, your subscription includes free revision requests to update greetings, call handling, and response scripts.

AI Receptionist revisions include:

  • Greeting message updates
  • Call handling adjustments
  • Script modifications
  • Voicemail handling updates
  • Appointment scheduling changes
  • FAQ response updates
  • Voice adjustments

The revision form allows you to describe exactly what changes you'd like to make to your AI Receptionist's behavior and responses.

Please allow approximately 4–5 business days for revision completion after submission.

Submit Receptionist Request

Update your AI receptionist settings

Open Revision Form

Cancel Your Subscription

Choose how you'd like to submit your request

Submit a cancellation request using the form below or by contacting us directly. We recommend using the cancellation form for faster processing.

Before You Cancel

Services go offline permanently. Once canceled, your website, AI caller, chatbot, and other active services will stop working immediately.

Processing takes up to 48 hours. Requests are typically processed within 48 hours.

Refund eligibility. To receive a refund if charged for the next billing cycle, cancellation must be submitted at least 24 hours before your billing date.

Each service has its own subscription — you can cancel one service while keeping others active.

Submit Cancellation

Cancel one or all of your active services

Open Cancellation Form

Domain & DNS Access Help

Connect your domain with ease

Need help connecting your domain or adding Alamond Marketing as a temporary admin?

Why do we need domain access?

If you're setting up a new website with Alamond Marketing and already have a domain, we may need temporary access to your domain settings.

Why? When transferring a new website onto your existing domain, we need to route the website to your domain. We follow a strict procedure to ensure everything is set up correctly and securely.

Whether you have your domain with Squarespace, Google Domains, GoDaddy, or any other registrar — we can help use your original domain and get everything launched smoothly.

Granting access does NOT provide access to:

  • Payment methods
  • Billing information
  • Passwords
  • Personal data

We follow strict security protocols and only use access for website publishing, DNS setup, and domain connection purposes. You may remove access immediately after setup is completed.

Video Tutorials

Please read instructions carefully on each card

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How to Add a Domain Manager on Google Domains

For domains purchased through Google Domains

Google Domains has been acquired by Squarespace. If you originally purchased through Google, your domain is now managed in Squarespace.

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How to Add a Domain Manager on Squarespace

Grant domain management access on Squarespace

Learn how to add a domain manager through Squarespace's dashboard so Alamond Marketing can help configure your DNS settings.

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How to Add a Domain Manager on GoDaddy

Grant delegate access — Domains only

When adding a delegate, select access level as Domains Only — this limits permissions to domain management without full account access.

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How to Add a Domain Manager on Wix

Assign domain management permissions

Follow the steps in the video, but when you reach the Invite Collaborators tab, do NOT check Website Manager. Instead, scroll down and check Domain Manager under Billing Roles.

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How to Add a Domain Manager on Namecheap

Grant full access to domain settings

Follow the video step by step. Make sure to grant full access to domain settings so Alamond Marketing can manage DNS and domain configuration on your behalf.

How to Add a Domain Manager on Other Registrars

General steps for any domain registrar

Go on YouTube and search "How to add domain manager on _____" (replace with your domain company's name). Most registrars have a similar process — look for options like Delegate Access, Domain Managers, or Sharing in your domain settings.

If you can't find a tutorial or would rather get step-by-step instructions from us, please send us a message through our Contact Us page. For more detailed information, click on this box to read our Google Doc guide.

Alamond Marketing is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Namecheap, Wix, GoDaddy, Squarespace, or any of their subsidiaries or affiliates. All product and company names are the registered trademarks of their original owners. The use of any trade name or trademark is for identification and reference purposes only and does not imply any association with the trademark holder.

Google Business Profile Access Help

Connect us to your Google Business Profile

Need help connecting us to your Google Business Profile?

Why do we need access?

If you are having Alamond Marketing do business profile optimization or help create a business profile, we will need temporary admin access to your Google Business Profile.

Why? We need access to your profile to optimize it properly, update information, add photos, manage reviews, and ensure your business is visible to potential customers. We follow a strict procedure to ensure everything is set up correctly and securely.

Granting access does NOT provide access to:

  • Payment methods
  • Billing information
  • Passwords
  • Personal data

We follow strict security protocols and only use access for Google Business Profile optimization purposes. Access can be removed by you at any time.

Please note: Optimizations can take 4–7 business days once the form is filled out.

Note: Google Business Profile optimization or setup is a separate service not included in website, chatbot, or AI Caller subscriptions. Please contact us or schedule a consultation if you have questions or are interested.

Marketing Tips

Quick wins for your business

Respond Quickly

Businesses that respond to leads quickly convert more customers.

Keep Photos Updated

Fresh project photos improve trust and SEO rankings.

Ask For Reviews

Consistent positive reviews help your business rank higher.

Sign Up for Social Media

The more platforms you have, the better. TikTok, Instagram, Facebook, X — social media lets you advertise your company for free. You're missing out on leads if you're not on social media.

Track Your Performance

Monitor your analytics to see what's working and where you can improve.

Keep Business Presence Up to Date

Keep your business profile, Facebook, Yelp pages, and social media updated. Outdated information can lead to missed leads.

Leave A Review

If you've enjoyed working with Alamond Marketing, we would greatly appreciate a review. Thank you for trusting us with your business.

Leave a Review on Google

We appreciate your support!